My parents were Credit Union members for ages. My mum still is. As a kid I had a credit union account. Drew had one too. <\/p>\n
The only downside to Credit Unions – other than the MasterCard affiliation – is that they’re not national. Accounts would constantly need to be opened and closed with each move. Since Drew is military and we moved around a lot, we moved our accounts to a national bank well over a decade ago. Over the years they’ve held all our business – mortgage, payroll deposits, RRSP’s, etc. <\/p>\n
Today I tried to deposit a bank draft from a Credit Union into a tax free savings account in my bank. Tried being the operative word. After making me wait 45 minutes while they “discussed” the situation, they refused the draft on the grounds that they thought it was fraudulent. Never have I been so mortified or angry in my life. If our accounts weren’t joint (or Drew had been home) I would have yanked every account and our mortgage from the bank immediately. Remember, we’ve been “customers” of this bank for over a decade. They have all our financial history stored in their computer system. They know what our income is, that we’ve never had a late payment, and anything else they could possibly want to know about us. We’ve paid their ever increasing “service fees” for years receiving little in return for the pleasure. Despite this record, apparently, I’m a sketchy character capable of trying to deposit a bad cheque. <\/p>\n
Needless to say I left the bank fuming. And walked into the nearest Credit Union and opened a new bank account with cash. Oh, and they didn’t immediately assume the Credit Union bank draft was fraudulent. Go figure! I opened the tax free savings account while there as well. <\/p>\n
We’re not planning on leaving the city anytime soon so I don’t think we need to have a national bank anymore. If this is how I’ll be treated after a decade I certainly want nothing to do with them anymore. <\/p>\n
I’m not a number. And my business can and will go elsewhere. Slowly until Drew comes home. But certainly I’ll be moving my accounts away from the bank once Drew returns. <\/p>\n
Chalk one up for the pissed off customer. I suggest banks start rethinking their treatment of customers or I won’t be the last customer they piss off and lose.<\/p>\n","protected":false},"excerpt":{"rendered":"
My parents were Credit Union members for ages. My mum still is. As a kid I had a credit union account. Drew had one too. The only downside to Credit Unions – other than the MasterCard affiliation – is that they’re not national. Accounts would constantly need to be opened and closed with each move. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-1346","post","type-post","status-publish","format-standard","hentry","category-frothing-at-the-bit"],"_links":{"self":[{"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/posts\/1346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/screamingpages.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1346"}],"version-history":[{"count":1,"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/posts\/1346\/revisions"}],"predecessor-version":[{"id":1347,"href":"https:\/\/screamingpages.net\/index.php?rest_route=\/wp\/v2\/posts\/1346\/revisions\/1347"}],"wp:attachment":[{"href":"https:\/\/screamingpages.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/screamingpages.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/screamingpages.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}