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  • don’t know what you’ve got ’til it’s gone: Part I

    Scribbled down on September 26th, 2003 by she
    Posted in Where No Flan Has Gone Before

    Seven weeks is a long time to be away from the things you take for granted.

    Aside from friends and family, I’m certain there are a number of things I’ll miss immensely. With that in mind, I decided to keep a list of things I’ve yearned for while in India.

    Of course, since I’ve just arrived this morning (09/24/03) and everything is still new and exciting, I’ve not had a chance to miss anything yet.

    Daily activities, foods, or amenities I’m wishing for now…

    09/26/03

    • Cheap and reliable internet access!
    • Diet Coke with lemon and diet Dr. Pepper
    • Listening to the 97.3 morning show on the drive into work
    • Taking Fenris for a walk with Drew


    Thursday, September 25, 2003

    Scribbled down on September 25th, 2003 by she
    Posted in Where No Flan Has Gone Before

    Woke up at 6:30. Probably should have slept in longer, but I didn’t want to sleep in and miss my ride into work in a few hours. Still not hungry yet, but will head down to Citrus and have breakfast in an hour or so. Breakfast is complimentary and they put on a massive buffet, 10x what I’m used to seeing at the Homewood Suites back in North America. I’m not sure when people normally eat lunch and dinner, so I plan to have breakfast before heading into work. I expect in a few days, breakfast will become the final meal of my day – rather than the opening meal – as we’re working hours to mirror North America and 6:00 IST will be approximately 21:30 CST, if I’ve understood the time change correctly.

    From the balcony, I can see cows grazing in the alley again. There are 2 in the alley this morning. A few stray dogs have surrounded them and some people have stopped to throw rocks at the dogs. When the dogs run off, the people leave the cows to their grazing.

    It’s amazing how quiet it is outside now that the dogs have been shoo’d off. There are no bird singing, or sounds of cars on the roads at this time in the morning. The few people I can see outside are hanging out their laundry, walking down the street, or hotel employee’s going about their business on the restaurant patio. According to the newspaper, there are massive congestions caused by drivers on the roadways, but I see very few driving around from my vantage point in the hotel.

    I watched a woman walk her dog down the alley. This is the first dog I’ve seen on a leash since I arrived.

    They sky seems hazy – similar to Toronto in the smog – but it is not yet overly warm. There is a nice breeze which makes it quite cool on the balcony. I’ve been warned that the weather is unseasonably warm at the moment, and there doesn’t seem to be a cloud in sight. I’m not sure when the monsoon season is supposed to start, although all the guidebooks mention that this is the time of year for it. I will have to remember to ask someone what the weather is normally like at this time of year.

    I will have to ask Anand to bring additional business cards for me when he arrives. It appears to be accepted practice that you exchange business cards when interacting with people and I have only brought a small number of them with me. Since I’ll be here 7 weeks, I expect I’ll need 20-50 more before my visit is completed. In the meantime, I will have to use them sparingly and make the remaining 13 last until I can verify if Anand can bring extras with him when he arrives.

    90 minutes can make quiet a difference in the outside noise level. For the last few minutes, the sound of car horns honking has been continuous. It’s not a few short beeps, people seem to lay on their horns for 10-30 seconds at a time. I don’t recall seeing many street lights when we were driving to the hotel yesterday, but I was very tired and not paying too much attention to my surroundings. I’ll pay more attention during the drive into work today.

    – Break for work –

    I’m back at the hotel and still in shock and awe from the traffic and driving in the city. See the Culture Shock segment of the site for a better description of the experience. I could try and spend days describing what driving is like in Bangalore, and I doubt I could do it justice even then. Over the next few days, I’ll try and take a few pictures of the roadways and traffic before I leave and post them on the site to assist with the explanation.

    I’ve always maintained that Canadians are the worlds’ most arrogant jaywalkers. Obviously, I was mistaken. Pedestrians routinely wander across 2-4 “lanes” of traffic without blinking. They weave in and out of traffic, walking the wrong way down main streets in the inside “lane”… I’ve witnessed this phenomenon for a number of days and I still can’t seem to completely comprehend it.

    Across the street from the hotel is the Intel office. Oracle and IBM are located a short jaunt down the road from the Convergys centre. The city is filled with IT related positions, and I can easily understand why Bangalore is considered the ‘Silicon Valley of India’.

    Asked Faisal and Manish about the cows, and they told me that they were likely let out to graze by a farmer. I will need to get used to seeing cows everywhere I turn, since they seem to have free run of the city!

    I met Yasho this afternoon and have discovered that, thanks to Manish, she will be my ‘shopping buddy’. Manish assures me that Yasho loves to shop, so I’m not to be worried about the inconvenience. Her only complaints about shopping surround being with someone who isn’t interested in browsing, seeing new things, and checking out sarees. Manish announces that as long as I’m interested in shopping with her, we’ll have a great time. I will have to get together with her sometime tomorrow and find out when it would be convenient to arrange our first outing.

    Before I came to India, I was asked to bring chocolates with me. Since it’s Halloween shopping season back home, I brought 170 mini chocolate bars along with bags of Clodhoppers for Faisal and Manish. Chocolates were passed around and Chitra and Yasho warned me that it’s not safe to trust Faisal with the chocolates I’ve brought for the trainees. I want to ensure everyone gets at least 2 bars, so I’ll have to keep a careful watch on the stash to make sure Faisal isn’t poaching. I think I’ll ask Anand to bring some extra bags of Halloween snacks with him when he comes to make sure there’s enough to go around.

    I remembered to ask about the anticipated rainy season this afternoon while Faisal and I were on break. He advised that Bangalore isn’t really affected by monsoons and while it will rain, it won’t be the downpour I was expecting. This is great news, since Jaspal (a co-worker from Winnipeg who has recently relocated to Edmonton) was warning me that the rains in this section of India can be severe and will easily destroy a basic North American umbrella. He had recommended I bring a golf umbrella with me, but I had settled on purchasing a new raincoat and expected to be soggy most of the time.

    In India, most people do not have their own transportation and public transit in many areas of the city is sparse, if available at all. Most companies provide free shuttle service to their employees in order to entice workers to stay with them. Manish took me to the parking garage in the building basement this evening and showed me the lines of cabs. They have 70+ cabs at their disposal, each able to carry 9 passengers and the driver. The cabs pick up each employee at home before the beginning of their shift, and drop them off at the end of their working day. A list is posted in the parking garage which indicates the cab number and the name of the employee’s assigned to the cab. It indicates pickup and drop off times as well. According to Manish, the list changes on a weekly basis, so employees have to continually refer to the board in order to ensure they’re getting in the right vehicle. Manish suggests I visit the garage after shift change one evening to see what it’s like. The ordered chaos is supposed to be astounding. I think I’ll see if it’s ok to take a few pictures of the mass exodus before I leave India.

    On the drive home, Manish pointed out a number of local sights and attempted to explain the driving habits of the city’s occupants. Manish also explained that when Linda, Bill, and Anand arrive, we will be visiting a few Hindu temples. However, while I am here I will be able to experience two of the most important festival days in the Hindi religion. Manish equated them with Christmas in North America and has told me I will really enjoy the celebrations. The first holy day is on the 5th of October and I’m already looking forward to it. I will have to see if I can learn more about it before the day arrives.

    Religion trivia: Aproximately 80% of Indians are Hindu. The other 20% are Muslim or Christian. India has the 2nd highest population of Muslims outside of Indonesia.

    As you can tell, today was a day for learning new things from Manish and Faisal.

    Made arrangements with the driver to be picked up at 13:00 to return to work.

    *ugh* The hotel internet connection is presently down and I’m not able to ftp the files to my site as planned. Hopefully the connection will be back up soon, since I’d hate to have to wait until I’m back home to upload the files. That would defeat the entire purpose of the journal ;(

    Apparently the connection has been down since 17:30. I wish I’d know that before signing up for access today, since it would have saved me time, $$, and frustration. Ah well, these things can’t be helped. I wonder if I can request an additional day’s internet access since I’ve paid for a service I can’t use at this time? I’m not sure how situations of this nature are addressed in India, but I guess it won’t hurt to ask.


    Wednesday, September 24, 2003

    Scribbled down on September 24th, 2003 by she
    Posted in Where No Flan Has Gone Before

    There is a three hour wait in the Mumbai airport lounge before we can board our flight, and an attendant wanders up and down the aisles asking if anyone wants to buy water or pop. There are few takers. Something is floating in the water. I still have the Coke I purchased in Amsterdam, so I have something to drink.

    Security for domestic flights in India is probably the tightest I’ve been through since traveling to Britain with my parents years ago. All our bags are scanned yet again, and our hand luggage is manually opened and each piece is gone through by hand. There is a separate line for women to go through and the area is curtained off. Unlike North America and Amsterdam where you’re patted down in public, in India the security agents ask before touching any part of you and have you empty your own pockets. They are extremely polite and apologetic.

    The flight to Bangalore is packed, but the flight attendants are friendly and polite. It passes quickly and before we know it, we’ve arrived in Bangalore at 4:35 IST.

    The early morning Mumbai – Bangalore flight is apparently the ‘Convergys special’, as everyone seems to have the same flight on their itinerary. As opposed to the infamous ‘Sheelagh special’ red-eye flights into the US, this flight isn’t cancelled, delayed, etc. It actually takes off and arrives on time.

    Wait for luggage, which seems to be hitting the conveyor belts in drips and drabs. While I’m waiting, man grabs luggage cart from me – I guess taking one from the pile behind me was too much of an inconvenience – and a woman who is WAY to obnoxious for 4 am is shouting at all her friends to grab their bags.

    Meet Faisal and am introduced to Matish, the concierge from the Leela Palace, at the airport and am whisked off to the hotel. Apparently, there was some confusion about the hotel, since a representative of the Oberoi (the hotel I was originally booked into) was also at the airport to pick me up. I guess I’m a popular guest. Faisal explains to the driver of the Oberoi that the reservation was cancelled last week, and to contact his office for details.

    Greeted at the door by two women with tray bearing powders and a candle on a bed of what looks like rose petals. One of them dabs red powder on my forehead and welcomes me to the hotel. Since it’s so early in the morning, Matish has my bags sent up to my room and takes me directly too it. Business cards are exchanged, and Matish provides a tour of my room and an outline of the hotel amenities as he’s checking me in. He informs me that anything I want can be obtained through the concierge desk and not to hesitate to call if I require anything.

    I ask Faisal what amount of Baksheeh – sort of like tipping, but used for payment of just about any service – is appropriate for the hotel employees. Faisal recommends 50 Rupees. Make mental note to get extra 50’s when I exchange my US travelers cheques for Rupees later.

    Unpack, shower…you should see this bathroom – marble floors, separate tub and shower. I think it’s bigger than my bedroom back home!

    Somewhere along the way I lost one of the little FedEx trucks I bought with me as gifts. When I unpacked, I was able to find only 2 of them. I’ve searched my luggage twice, and have no idea where the third one could be. With my luck, I’ll find it sitting at home in the library when I return to Edmonton.

    It is 6:00 IST, but I’m passed tired and it’s still only early evening in Edmonton.

    The room has broadband internet access available for a 750 Rupees a day. When I’m at work tomorrow I’ll have to ask what the allowances are for internet service. Since the amount is auto-billed to my room, I want to make sure I know whether or not it’s an approved fee before I go online. If it’s not, I’ll have to request separate billing for the amount and access the net only 1-2 days a week.

    I discover that if you remove the room key card from the holder by the door, all power shuts off and no lights work. Takes a few minutes for this to register in my foggy mental state. Take key card out of wallet and return to slot by door.

    Time to explore the hotel. The spa is in the basement where I also find the sauna. Outside, there is a lovely garden, outdoor patio for the restaurant, pool and ‘meditation room’. I expect I will be spending a lot of time in the meditation room, since it looks like that’s where the treadmills are. I’ll have to check my budget and see if I can afford a few hours luxury at the spa before I leave in November.

    Return to my room, Read the Times of India and Economic times newspapers on the balcony. From there, I see a cow eating in an alleyway located to the right of my room. Of course, no one will believe me that there are cows randomly roaming the streets, so I grab my camera to obtain proof. I think the other hotel guests must think I’m crazy – taking pictures from my balcony!

    I’m still not hungry. Faranak was right, they do nothing but feed you on international flights. I think I’ll be stuffed for days. Read a bit more. Decide to sleep when my watch reads 1:00 CST.

    Sleep for 5 hours and am awakened by the ringing of the phone. Not sure how long it has been ringing for… speak to Manish and discuss arriving at work tomorrow. Manish recommends 16:00, as that is when the training class will arrive. He advised have Faisal arrange for transportation. Faisal and Yasho call an hour later, advising they have arranged for a driver to pick me up at 13:45. This will provide time to have the grand tour and review materials before having to work. Yasho provides me with her contact phone # and we say goodnight.

    My mini optical travel mouse isn’t functioning as well as it did at home. The tables are covered with glass and I think that’s interfering with how the IR signal is sent/interpreted.

    Guess I should start packing up my laptop and getting organized for tomorrow. Looks like it will be a nice day.


    Monday, September 22, 2003

    Scribbled down on September 22nd, 2003 by she
    Posted in Where No Flan Has Gone Before

    Arrive at the Edmonton International airport at 8am to check in.

    Stand in line behind a number of successful hunters. In front of me are 7 racks from 5-8 point bucks and a half dozen coolers. Apparently, it’s been a very good deer season for traveling US hunters this year.

    The previous ticketing agent was correct – the ticket seems to be confusing everyone in sight. After explaining that the ticket was printed one line off, the agent is able to read it correctly and generates 4 boarding passes.

    At the advice of the ticketing agent, all electronics in my checked baggage are moved to my carry on bag. So much for trying to keep it from weighing a tonne! I now have more wires and battery packs stored in my backpack that I can count. The security teams are going to have fun with me…

    Drew was right, US Customs asked where I was headed et voila, I’m waved through customs. This is the quickest and easiest time through US customs since September/October 2001.

    Flight to Minneapolis was uneventful, and when I arrive at the gate for the Amsterdam leg, I’m greeted with announcements that the flight has been oversold. Luckily, my seat was confirmed yesterday, and I don’t have to worry about being bumped off the first of my two international flights. As we’re boarding, it’s discovered that a number of people did not arrive at the gate for boarding, and while the flight is packed, no one is left behind.

    The couple sitting next to me is on vacation. She’s extremely excited, as they’ll be spending 6 weeks traveling Europe. They have accepted exchange students into their home for the past few years, and this year, they are doing a tour of their exchange students’ home towns. She’s nervous, since other than the length of stay and airline tickets, they’ve made no other arrangements. The families of their exchange students have planned and organized their entire journey – from village to village and country to country – for the next six weeks.


    Sunday, September 21, 2003

    Scribbled down on September 21st, 2003 by she
    Posted in Where No Flan Has Gone Before

    Last full day in Canada.

    Went to the Edmonton International Airport to have the return date changed on my ticket. The reservation was made at the beginning of the week, but the travel agent recommended having the ticket changed prior to the date of the flight. Waited in line for over an hour, as the person in front of me lost his return ticket home. Ticketing agent is very nice, but warns me I may have trouble with the ticket in future. Apparently the information is one line off on the print out, and it looks like I don’t have tickets for the final leg of my journey (both outgoing and return). She advises the information is there, but I’ll need to tell the ticket agent upon my return that the information begins 1 line about where it’s supposed to. I’m warned to expect difficulties on the return ticket, but she says there’s not much she can do to fix the original error.

    Head off to Walmart to pick up a few last minute items for my journey. Grab tic tacs, additional luggage tags, etc. Beg for a new suitcase, since the one I’m taking is dying. See the prices of new suitcases *ack*. Drew works hard at convincing me that while the suitcase is battered and dented, and the top handle is missing, it can still perform its’ duties admirably and there’s no need to rush out and get a new one. Let Drew talk me out of buying a new suitcase.

    Worry about clearing US customs for the first leg of my journey. On my last trip into the US, I was asked to have an L-1B visa for all future business related trips. Drew tells me to stop worrying, telling me I won’t have any troubles at the US border, since the final destination is India. Continue to worry – what can I say, I’m good at it.